We want you to be completely satisfied with your custom jersey purchase. If you are not satisfied for any reason, we offer a comprehensive return and refund policy to ensure your peace of mind.
Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You must notify us of your intention to return the item within 7 days of receiving it.
To complete your return, we require a receipt or proof of purchase.
Refund
Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you within 3 days of the approval or rejection of your refund.
If your return is approved, your refund will be processed and automatically credited to your credit card or original payment method within 5-10 days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 4200 W 17th Ave UNIT 231, Denver CO 80204, US.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us If you have any questions on how to return your item to us, contact us at [email protected].
Policy Updates We reserve the right to modify this return and refund policy at our discretion. Any changes will be effective immediately upon posting the revised policy on the website.
